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Program Analyst

Picatinny, NJ

BridgePhase is hiring a Program Support Specialist to support a project with the U.S. Army. In this role, you will provide support to the Government in the management of project related activities, including schedule management of day-to-day activities and ticket tracking, risk management (i.e., communication of risks and driving mitigation plans), coordination with external programs and general support with project related management activities as required by the Army. You will be the main point of contact for end users and business leaders regarding resolution of issues, questions, and providing guidance. You will also provide for support for maintaining process documentation and end user materials as directed by the Army. This a remote role.

Required Qualifications: 

  • Minimum of 5 years of relevant experience
  • Strong problem-solving skills
  • Background in project management, business applications management, and business process modeling
  • Experience with IT support ticketing systems
  • Comprehension of basic technical support software
  • US Citizenship required to due to client requirements

Desired Qualifications:

  • Experience providing program support to business systems modernization efforts
  • Bachelor's Degree related to Business, Information Technology, or Engineering
  • Knowledge of ServiceNow platform a plus
  • Active secret clearance a major plus

Position Benefits:

  • Competitive Base Salary
  • Flexible Paid Time Off (Flex PTO)
  • Paid Holidays
  • Comprehensive Benefit Packages
  • Training Budget
  • Community Service Allowance
No third party recruiters

BridgePhase is an Equal Opportunity Employer Including Disability/Vets

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